How do I schedule an appointment?
The simplest way is call us anytime at 845-709-7894. The phone is usually answered live during normal work hours and most evenings until about 8pm. Please leave a message in voicemail with your phone number if we miss your call and we will call you back as soon as possible.
How soon are you available to clean my carpet?
Usually we can work you into the schedule within a few days to a week.
What method do you use to clean carpet?
We use steam cleaning as our method of cleaning and it works by using hot water extraction to provide a thorough deep down clean. This is the #1 method recommended by the major carpet manufacturers.
Will the cleaning chemicals you use harm me or my children or pets?
No. The cleaning solutions we use are registered with the E.P.A. as safe, non-toxic and biodegradable.
Doesn’t hot water extraction cleaning leave my carpet wet all night?
No. In some conditions of temperature, humidity and carpet type it can take longer than normal to dry. Normally, with our process your carpet should be dry in a few hours. You can also help by opening windows a bit to lower the humidity inside and turning on your ceiling fans or using your own fans to move the air near the carpet for faster drying.
How long does it take to clean my carpet?

An average size house with 3 or 4 carpeted rooms and a flight of stairs will take about 2 hours to clean. Heavily soiled carpet will take a bit longer.

I have pet stains, can you remove them from my carpet? And for how much?

An average size house with 3 or 4 carpeted rooms and a flight of stairs will take about 2 hours to clean. Heavily soiled carpet will take a bit longer.

I have furniture in the rooms I want cleaned, do you move it?

We perform light furniture moving, depending on the size of the items being moved, for example: sofa loveseat, end tables, night tables and chairs can be moved. Other items such as china cabinets, heavy furniture, and any pieces with any electronics on them will not be moved. Because it does take considerable time and effort to move furniture within a room we are cleaning, it is very helpful if you are able to move out as much of the furniture as possible. If you want a couple of pieces moved off the carpet, we can do that for no charge if you can move it back when the carpet dries. Otherwise, we will clean everywhere we can reach with our cleaning wand and all open spaces.

Are there any additional fees or charges for your service?

The prices we quote you on the phone are an approximate estimate. We will ask you questions about your carpet to qualify your needs and concerns to get you the right price for what you are cleaning. This way when we arrive at your home, we will look at any carpet, upholstery, etc. to be cleaned to give you an exact price. If you decide on additional services such as carpet or upholstery protectant or sanitizes or have special spotting needs such as pet stain removal or red stain treatment, we will give you a price for those services.


Jim Tecchio, Stony Point NY

“If you are looking for a superior carpet cleaning job, call Steam Masters. Felix was knowledgeable, efficient, and left my carpet looking like new. I would recommend him to anyone, and I will definitely be using him again.”